Refund & Cancellation Policy

The free checker

The free AI visibility checker is free: no card, no account, no fee. There is nothing to cancel and nothing to refund.

Paid plans are not yet billable

Starter ($19/mo) and Pro ($49/mo) are announced and open for the waitlist, but are not yet billable — no charges are being made through this site today. Joining the waitlist takes only an email. The terms below are the commitments that will apply once paid plans go live, published in advance so you know what to expect.

Subscriptions (once live)

Paid plans will be subscriptions billed in advance on a recurring monthly basis, renewing automatically until cancelled.

How to cancel

You'll be able to cancel at any time from your account billing settings, or by emailing gan@jincove.com. Cancellation stops future renewals and takes effect at the end of your current billing period — you keep access until the end of the period you've already paid for.

Refunds

• 14-day money-back on your first payment.If you're not satisfied, request a full refund of your first subscription payment within 14 days of that payment by contacting us.
• After the 14-day window, subscription fees are generally non-refundable, and we don't provide prorated refunds for the unused part of a billing period, except where required by law or at our reasonable discretion.
• Mistaken or duplicate chargesare refunded in full — email us and we'll fix it.
• Taxesalready remitted may be non-refundable to the extent we can't recover them.

Failed payments and chargebacks

If a renewal payment fails, we may retry the charge and pause or downgrade the plan until it succeeds; overdue amounts remain payable. Please contact us before starting a chargeback — we answer billing questions quickly and resolve legitimate issues without you needing to involve your card issuer.

Your statutory rights

Nothing in this policy limits any non-waivable refund or cancellation rights you may have under applicable consumer-protection law (for example, statutory withdrawal rights for consumers in the EU and UK). Where such rights apply, they prevail over this policy.

How to request a refund

Email gan@jincove.com from the address associated with your account, with your account details and the reason for the request. Approved refunds are issued to the original payment method and may take several business days to appear.

Changes to this policy

We may update this policy and will post the new version here with a fresh effective date. If paid plans launch or these commitments change, the version in force at the time of your purchase is the one that applies to it.

Contact

Jincove LLC, 30 N Gould St Ste N, Sheridan, WY 82801, USA — gan@jincove.com.